ijesoft.app/Blog/From Divisoria to LazMall: A ₱3,000 Gamble That Changed Everything
Filipino Founder Stories· 8 min read

From Divisoria to LazMall: A ₱3,000 Gamble That Changed Everything

8 min read·1,521 words

Key Insight

The first ₱3,000 you invest in yourself is the hardest money you'll ever spend — not because of the amount, but because most Filipinos were trained from childhood not to bet on themselves.

The Dining Table Studio

Marites Villanueva remembers the exact day she decided to quit the idea of being "just a seller." It was a Saturday in November 2019, and she was sitting on her apartment floor in Novaliches, Quezon City, surrounded by forty-two plastic kitchen organizers she'd bought from a Divisoria stall for ₱2,800. The rest of her capital — ₱200 — went to a ring light from a shantytown shop along Quirino Avenue.

She was twenty-eight. She'd been working as a customer service rep for a BPO in Ortigas for four years. Her salary was ₱22,000. Rent was ₱6,500. She sent ₱5,000 to her mother in Bulacan every month. The rest disappeared into load, commute fares, and the quiet, grinding expense of surviving in Metro Manila.

The Facebook Marketplace album had been her side project for three months. Pre-loved blouses, a rice cooker that barely worked, some books from college. She made ₱4,200 total. Not bad, but not a business.

Then she noticed something. Every organizer she listed — even the ugly ones, even the ones with scratches — sold within two to three days. Kitchen organizers. Bathroom organizers. Drawer dividers. People were buying these things at a markup of 80 to 100 percent from her listings.

That was the gap. She saw it clearly, the way you see something when you've been staring at a wall for too long and suddenly notice the crack.

Divisoria and the ₱65 Unit

On a Tuesday morning — still on shift, still in her BPO uniform during lunch break — Marites took the LRT from Shaw Boulevard to Carriedo. She walked into Divisoria with a ₱3,000 bill folded inside her wallet and a list she'd written on a receipt.

She found a wholesaler on the second floor of a building near SM Divisoria. The owner, a thin man with reading glasses perched on his nose, showed her a box of clear plastic drawer dividers. Unit price: ₱65. Retail on Lazada at the time: ₱189 to ₱249.

She bought forty-two units. She carried them in a plastic sako bag on the LRT going home, and three people asked if she was moving out.

That night, she cleared her dining table. She put on a white bedsheet as a backdrop. She propped her phone on a stack of textbooks. She photographed each organizer against kitchen counters, bathroom shelves, inside cabinets — showing them in real Filipino homes, not the sterile white studio shots that big brands used.

She posted on Facebook Marketplace and joined five home organization groups. By Thursday, she'd sold eleven units. By the end of the first month, she'd moved thirty-eight.

The Quiet Months

Growth was not a line. It was a staircase with missing steps.

By February 2020, she was making ₱18,000 a month selling from home. She quit the BPO in April, right as the pandemic lockdown started. Her mother called her every day for three weeks, asking if she'd been fired. Her father, a tricycle driver who never publicly approved of anything that wasn't government work, said nothing on the phone, which was worse.

But the pandemic was good for her. People were cleaning, reorganizing, buying things for their homes. Her orders tripled. She was packing at the dining table — which she now shared with her two younger cousins who'd lost their jobs — using bubble wrap, cardboard boxes from the grocery, and packing tape. She'd walk to the LBC branch on Quirino Highway every other day to drop off shipments.

By December 2020, she was doing ₱85,000 a month in revenue. She'd registered her DTI name — "Tetch Organize" — for ₱600. She got a barangay business clearance for ₱150. She registered with BIR, got a Certificate of Registration, and started issuing official receipts from a pad she bought at National Bookstore.

She cried in the bathroom at LBC one afternoon because the line was forty-five minutes and a woman behind her said, "Ay, online seller ka pala, nakakaawa." She didn't respond. She just packed faster.

The Platform Shook

In March 2021, she opened a Lazada seller account. Shopee followed a month later. The first few weeks were a disaster. Her listings got buried. She was competing with Chinese sellers offering the same organizers at ₱99, shipped from Guangzhou in fourteen days.

She studied. She learned about keywords, product titles, image optimization. She switched her sourcing strategy — instead of competing on price, she created bundles. A kitchen starter set. A bathroom refresh kit. She added Filipino-language descriptions because most competitors wrote in English. She responded to every chat within ten minutes.

By August 2021, she was averaging ₱140,000 a month across both platforms. Then Lazada changed its algorithm in November 2021. Her visibility dropped by what she estimates was sixty percent overnight. Orders fell to ₱40,000 for two weeks.

She almost quit. Not dramatically — not with a post or a breakdown. She just sat in front of her laptop one Sunday and thought, "Maybe this was just a phase. Maybe I should go back to the call center."

She didn't. She spent ₱3,500 on Lazada sponsored ads, tested new product photos, and added three new SKUs. By January 2022, she was back at ₱160,000.

When the Math Changed

The hiring decision wasn't inspired. It was arithmetic.

By mid-2022, she was packing 60 to 80 orders a day. She was sleeping four hours. Her back hurt. She missed her cousin's graduation. She was doing everything — sourcing, photography, packing, customer service, bookkeeping, LBC runs.

She calculated: if she hired one person at ₱11,000 a month plus ₱1,200 for SSS and PhilHealth contributions, that person could handle packing and shipping. She could focus on sourcing, marketing, and growth.

The math was embarrassingly obvious. One helper at ₱12,200 in total cost could save her the equivalent of ₱45,000 in lost revenue from products she wasn't listing because she had no time.

She hired her first employee — a nineteen-year-old cousin of her cousin — in July 2022. Within three months, her monthly revenue crossed ₱300,000.

LazMall and the Number That Felt Unreal

In February 2023, Lazada invited her to join LazMall — the platform's curated brand channel. The requirements were strict: registered business name, BIR-registered, consistent ratings above 4.7, minimum monthly sales threshold, and a service-level agreement that punished late shipments.

She qualified. Her conversion rate on LazMall listings was almost double her regular listings. People trusted the LazMall badge. They paid ₱30 to ₱50 more for the same product.

By December 2023, her store was doing ₱520,000 a month. She had three employees. She'd moved packing operations to a rented 20-square-meter space near Novaliches Market — ₱8,000 a month. She was buying directly from a supplier in Bulacan now, not even going to Divisoria anymore.

Her margins were 35 to 42 percent on bundled sets. Her average order value had grown from ₱195 to ₱380.

Lessons for the Rest of Us

Marites — who insists everyone call her Tetch — told me over coffee at a Jollibee near her warehouse that the story is not the product. The product is easy. Anyone can find a gap on Facebook.

The lesson, she says, is this: the first ₱3,000 is the hardest money you will ever invest. Not because of the amount. Because you are betting on yourself, and most Filipinos were trained from childhood not to do that.

She offers a few practical notes for anyone trying to figure out how to start a business in the Philippines:

Start with what's already around you. She didn't invent anything. She saw demand that already existed and filled it with better presentation and better service. That's a valid business.

Register early, but don't let registration paralyze you. Her DTI name cost ₱600. Barangay clearance was ₱150. BIR registration was free. The real barrier is not the government. It's the belief that you need to be "official" before you can begin.

Platforms will change on you. The algorithm shift in 2021 nearly broke her. Build an email list, build a Facebook following, build something that isn't rented. She now sends a monthly newsletter to 4,200 subscribers.

Hire when the math says so. Not when you feel ready. Not when you feel guilty about spending money. When one employee's salary saves you more in revenue than it costs. She waited too long.

Your family will be confused. Her father still doesn't fully understand what she does. That's okay. You don't need their comprehension. You need their love, and those can exist separately.

Tetch says she still keeps the first sako bag from Divisoria. It's hanging on a nail near her warehouse entrance. New employees ask about it. She tells them the same thing every time: "I carried everything in that bag. Now I just carry the boxes."

She's twenty-nine. She sends ₱10,000 a month to her parents. She's looking at a bigger warehouse in Marikina. And she still photographs some of her products on the dining table of her apartment, because the light is better there than at the warehouse, and because she likes remembering.

#Filipino entrepreneur#small business Philippines#how to start a business in the Philippines#e-commerce Philippines#LazMall seller

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