Four Roles. One Seamless Flow.
- 1.Browses service categories
- 2.Books a time slot
- 3.Pays through the platform
- 4.Rates the job on completion
- 1.Receives booking notification
- 2.Assigns a technician
- 3.Tracks job progress live
- 4.Views revenue and ratings
- 1.Sees today's assigned jobs
- 2.Checks in on arrival
- 3.Marks job in progress
- 4.Completes with digital report
- 1.Views all estate bookings
- 2.Monitors escalations
- 3.Tracks vendor performance
- 4.Read-only estate oversight
Everything an Estate Needs
Show your prospects these features live at dispatch.ijesoft.app
Service Booking
Residents browse available service providers by category — cleaning, plumbing, electrical, and more — and book a fixed time slot directly. No phone calls, no coordination overhead.
Technician Dispatch
Service providers assign technicians to confirmed bookings from their dashboard. Technicians see their job list instantly and can check in on arrival and mark jobs complete.
Stripe Payments
Residents pay through the platform at booking confirmation. Payments are held and released to the provider on job completion — no cash handling, no disputes.
Real-Time Job Tracking
Every booking moves through a clear status pipeline: booked → confirmed → in progress → completed. Residents and providers see the same live status at all times.
Push Notifications
Self-hosted VAPID push notifications (no Firebase dependency) deliver instant alerts to residents on booking confirmation and to technicians on new job assignment.
Provider Dashboard
Service providers see their revenue, booking count, average rating, and technician performance in a single dashboard — everything needed to manage a service business.
Reviews & Ratings
After job completion, residents rate both the provider and the technician. Ratings feed directly into provider visibility and help estates maintain service quality.
Cluster & Estate Management
System admin groups providers by postal area into clusters and estates. Residents only see providers servicing their area — no out-of-range bookings.
Paperless Service Reports
Technicians complete digital service reports on job close. Residents receive a summary. Providers have a full job history without a single paper form.
Group Bookings
Multiple residents can join a single service slot — ideal for shared services like pest control, landscaping, or deep cleaning. Providers batch-serve multiple units in one visit.
Technician Leaderboard
Technicians see how they rank against peers on jobs completed, ratings, and response time. Providers use the leaderboard to identify top performers and reward quality work.
Your Best Prospects
Any estate still coordinating home services by group chat or phone is your prospect.
Gated Subdivisions
Private subdivisions and villages with 200+ homes that need a standard platform for maintenance and home service bookings across all residents.
Property Management Companies
Companies managing multiple residential properties who want a single dispatch system across all their developments, with centralized reporting.
HOA Boards
Homeowners associations that coordinate shared services — pest control, landscaping, security — and want residents to book directly rather than calling the admin.
Home Service Contractors
Plumbing, electrical, aircon, and cleaning businesses that want a professional booking and dispatch platform instead of managing orders by group chat.
Real Estate Developers
Developers launching new residential projects who want to offer residents an integrated home services platform as a value-added feature at turnover.
Commercial Building Managers
Office building and commercial property managers who dispatch technicians for tenant maintenance requests using a structured ticketing and scheduling flow.
From Demo to Commission
Show the Live Demo
Open dispatch.ijesoft.app on your laptop. Book a service as a Resident, pay through the checkout flow, then switch to the Provider view and assign a technician. The estate admin immediately sees how it replaces their WhatsApp group coordination.
Open Demo →Log the Referral in Your CRM
In IJE CRM, create a new lead with product set to 'Dispatch Management'. Add the property manager's name, estate name, and contact details.
Submit Referral →We Handle the Rest
We reach out within 24 hours, run the full sales process, scope the implementation for the estate size, and deploy the system. You just make the introduction.
Earn Your Commission
₱20K to ₱60K+ per dispatch deal, paid per milestone. Track everything in your CRM earnings dashboard.
Get Your CRM →What You Earn Per Referral
10% of total project value, paid per milestone.