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PhilStar Business

Banks, e-wallets told to explain high transfer fees

The Bangko Sentral ng Pilipinas has summoned several banks and e-wallet operators this week to explain why their electronic fund transfer fees remain high or unchanged, even as more lenders move to waive InstaPay and PESONet charges.

Context & Analysis

The Bangko Sentral’s scrutiny of transfer pricing marks a clear pivot in how Philippine regulators view digital payments: not merely as clearing infrastructure, but as a competitive marketplace where consumer costs must align with technological maturity. InstaPay and PESONet were built to replace expensive remittance corridors and paper-based settlement, yet the fee layers applied by financial institutions have frequently outpaced the underlying efficiency gains. When traditional lenders begin removing charges to win deposits and transaction volume, operators that maintain steep pricing risk being seen as extracting legacy rents rather than facilitating commerce.

For Filipino businesses, particularly micro and small enterprises that depend on daily fund movements for payroll, supplier settlements, and inventory restocking, transfer fees operate as a hidden drag on liquidity. Every peso deducted from a real-time transfer shrinks the working capital available for production, marketing, or debt servicing. On the consumer side, elevated costs delay the shift from cash to digital wallets, keeping informal transactions outside the formal system and weakening the data trails that lenders and regulators rely on for credit scoring and monetary policy transmission. The core tension lies between older revenue models that treat payment fees as predictable income, and a modern payments ecosystem where profitability comes from cross-selling, merchant acquiring, and network effects.

Manila’s regulators have historically permitted banks to set their own transfer rates, but rising fintech competition, the central bank’s financial inclusion mandate, and growing public sensitivity to digital costs are narrowing that latitude. The current directive signals that pricing should reflect actual processing expenses and competitive benchmarks rather than historical margins. Business owners should watch for standardized fee disclosures, potential regulatory caps, or a stronger push toward interoperable payment rails that reduce dependence on proprietary banking networks. Investors in financial services will need to track how traditional lenders recalibrate deposit acquisition strategies as fee income compresses, and whether digital wallet operators deepen merchant partnerships to cushion margin pressure. The next regulatory steps will likely determine whether the market self-corrects through competition or requires binding pricing guidelines.

Analysis by IJE Software — original commentary on the story above.

This is an excerpt. Read the full article at the original source:

Source: philstar.com

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