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BusinessWorld

Filipinos shift to social media as trust in news declines

Filipinos are increasingly getting their news from social media, video platforms and algorithm-driven feeds instead of traditional news outlets, a shift that has contributed to declining trust in news, according to VERA Files co-founder and University of the Philippines professorial lecturer Yvonne T. Chua. Speaking at the community discussion “Why Don’t Filipinos Trust the News […]

Context & Analysis

The migration from legacy journalism to platform-driven feeds reflects a structural change in how information moves through the Philippine economy. For decades, traditional outlets served as the primary filter for market-moving stories, regulatory updates, and consumer trends. Today, algorithmic curation dominates attention spans, reshaping how businesses communicate and how consumers evaluate claims. This is not merely a media story; it is a distribution and risk management issue for companies operating locally.

Marketers and corporate communications teams are already recalibrating budgets away from conventional advertising toward paid social and direct messaging. When audiences bypass editorial standards, brand reputation becomes harder to insulate from viral narratives. Listed companies on the PSE have learned that unverified rumors can travel faster than official disclosures, creating short-term volatility that the SEC can monitor but not instantly contain. Regulators like the DICT and CDA continue navigating platform accountability, while DTI intervenes when false claims directly impact consumer purchasing decisions.

The economic implication is straightforward: trust functions as a transaction cost. When verification falls to the individual rather than established institutions, businesses face higher friction in building loyalty, launching products, or managing crises. Investors should track how conglomerates and mid-sized firms adjust their media strategies, particularly whether they are investing in sentiment analytics across fragmented channels. Watch for shifts in advertising spend allocations reported by major holding companies, and note how financial institutions address misinformation surrounding digital banking or investment products.

Going forward, the pace of regulatory clarification on platform liability will shape how openly businesses can operate. Companies that treat information hygiene as a core operational function rather than a peripheral PR concern will likely face fewer reputational shocks. The market rewards transparency, but only when the channels delivering that transparency retain credibility.

Analysis by IJE Software — original commentary on the story above.

This is an excerpt. Read the full article at the original source:

Source: bworldonline.com

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