IJE Software logoIJEsoft
ServicesPortfolioPricingAboutCase StudyStackNewsBlogPartnerPH NewsMarketsContactGet in touch
← Back to Philippines Business News
Rappler Business

SM’s Gen Z council decrees: More pickleball, running hubs, and an Aura library

'We really took the young ones, the officers who are Gen Zs, to do all the insighting for us,' says the mall's marketing chief of its 'Gen Z Council,' which is helping bring everything from pickleball courts to a library into SM malls

Context & Analysis

The shift reflects a broader recalibration of Philippine malls from traditional retail destinations into curated lifestyle platforms. For decades, mall success has been measured by anchor stores, food courts, and foot traffic tied to shopping. That model is under pressure from e-commerce, shifting spending habits, and a younger generation that values experiences, social spaces, and convenience over purely transactional visits. A property developer’s willingness to rework its public areas around such preferences signals that the competitive battleground is moving beyond merchandise mix.

For Philippine businesses, this matters because malls still function as critical public infrastructure in many cities and provinces. Domestic consumption remains a central driver of growth, so changes in how shoppers spend time in malls can have outsized effects on nearby businesses. They host not just stores but clinics, banks, entertainment venues, and community gatherings. When a major mall operator changes the mix of amenities, it can influence tenant demand, lease negotiations, and local economic activity. Brands seeking access to younger consumers may find that physical spaces become less about selling products and more about creating shareable moments. Smaller retailers and service providers, meanwhile, may benefit from increased dwell time if the new programming drives sustained foot traffic rather than short, event-driven spikes.

The regulatory angle is quieter but important. Expanding non-retail spaces in malls still requires compliance with local government approvals, fire safety standards, building codes, and environmental rules. If operators introduce more sports or community-oriented facilities, they may also face questions around data collection, privacy consent, and labor practices for event staffing. In a market where consumer trust is sensitive, any mishandling of youth engagement could quickly become a reputational issue.

What to watch next is whether these changes remain isolated experiments or become part of a wider leasing and development strategy. Investors and operators should look for signals in tenant turnover, occupancy rates, and the share of space dedicated to non-retail uses. If younger consumers respond strongly, it could pressure other property developers to follow suit, reshaping how commercial real estate is priced and managed across Philippine urban centers.

Analysis by IJE Software — original commentary on the story above.

This is an excerpt. Read the full article at the original source:

Source: rappler.com

More from Rappler Business

[In This Economy] Should Filipinos’ ‘consumption culture’ be blamed for the weak peso?

7h ago

Inflation slightly cools to 6.1% in August 2026

7h ago

[OPINION] Will Pax Silica be another proverbial fish that got away for the Philippines?

8h ago

AllHome president, independent director at 2 Villar firms quit

1d ago

Your Daily Briefing

AI business companion — delivered every morning

Markets, PH news, financial insights, and devotionals — curated by AI and sent at 7 AM PHT. Pick your topics below.

Devotionals
Blog Topics
HR & Workforce
Real Estate & Property
News & Markets

1 topic selected