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BusinessWorld Banking

The AI token economy

Companies spent the last two years asking employees to use AI. Soon, they will start asking a different question: Who is paying for all these tokens? It sounds trivial today because most employees experience artificial intelligence through a monthly subscription to ChatGPT, Claude or another AI tool. The cost looks predictable. Buy licenses, assign them […]

Context & Analysis

For Philippine companies, the emerging issue is not whether staff can access AI tools, but how usage-based billing will reshape budgets, procurement, and internal controls. Tokens are the unit of computation that large language models consume when generating text, code, images, or analysis. As usage grows, costs can stop looking like a fixed monthly subscription and start behaving like electricity: light use is manageable, heavy use becomes visible on the invoice.

This matters because many Filipino firms are already embedding AI into customer service, document processing, coding support, marketing copy, and back-office workflows. In sectors with thin margins or high transaction volumes, even small per-use costs can add up quickly if employees experiment without guardrails. Companies may need clearer policies on which tools are approved, what data can be entered, how outputs should be checked, and who owns the account and billing relationship. Procurement teams may have to negotiate usage caps, budget alerts, or tiered plans instead of assuming a flat per-seat price will remain stable.

Consumers are likely to feel the change too. AI features in messaging apps, productivity tools, banking apps, e-commerce platforms, and content services may eventually be packaged into premium tiers, bundled with other subscriptions, or tied to data usage. That could make digital services more convenient but also more expensive for households already managing mobile, internet, streaming, and insurance costs.

The broader Philippine angle is governance. As AI processes personal information, firms should expect questions under the Data Privacy Act about lawful basis, transparency, retention, and automated decision-making. Banks, insurers, telcos, and platforms handling sensitive data may face closer scrutiny from regulators if AI outputs influence credit, pricing, customer treatment, or risk decisions. Even private companies using AI for recruitment or vendor screening should document how decisions are made and reviewed.

What to watch next is not only whether token prices fall, but whether vendors move toward consumption-based contracts, whether local enterprises build internal cost controls, and whether regulators issue clearer guidance on AI-driven decisions. For Philippine businesses, the competitive question is becoming less about whether to use AI and more about how much it costs, who pays for it, and whether the company can prove that its use is safe, lawful, and worth the spend.

Analysis by IJE Software — original commentary on the story above.

This is an excerpt. Read the full article at the original source:

Source: bworldonline.com

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