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PhilStar Business

AI fears, scams and fraud

As a baby boomer, I grew up in the 1960s with the concept of artificial intelligence still in the realm of science fiction, even though development of computing systems actually started in the early 1940s.

Context & Analysis

AI is no longer a distant technology story for Philippine companies; it is now embedded in customer service, marketing, coding, finance and internal operations. The practical concern is that the same systems can lower the cost of deception. Synthetic voices, cloned faces and highly persuasive text make it easier for fraudsters to impersonate executives, vendors, regulators or customers. For businesses, this raises the stakes on identity verification, payment controls and approval workflows. A company may not need to fear AI itself so much as the gap between its digital tools and its basic fraud-prevention habits.

For consumers, the risk is less about a single dramatic hack and more about repeated low-level attacks: fake job offers, investment pitches, tech-support calls, supplier invoices and urgent requests for data or money. Filipino households are already navigating a crowded financial ecosystem of e-wallets, online banking, remittances and social commerce, so AI-assisted scams can exploit trust in familiar channels. The warning sign is often not the sophistication of the message but the pressure to act quickly without checking through another channel.

The broader economic point is that AI adoption will be judged not only by productivity gains but also by whether firms can manage the new attack surface. Philippine businesses should treat AI governance like other compliance work: clear policies, employee training, vendor due diligence, incident response and documented approvals for sensitive transactions. Regulators may increasingly expect companies to show that they understand how their digital tools are being used and abused. For investors, the issue is less about whether AI will be adopted and more about which companies can adopt it without exposing themselves to fraud, reputational damage or weak data controls.

Analysis by IJE Software — original commentary on the story above.

This is an excerpt. Read the full article at the original source:

Source: philstar.com

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